Archive for the ‘Employee Monitoring’ Category

The best employee computer activities monitoring software without emoployee notice

Posted on November 16th, 2017 in Computer and Internet monitoring, Employee Monitoring, IMonitor Parental Control, IMonitor Softwares, monitoring software, PC monitoring | No Comments »

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With the development of the Internet, computers are indispensable in daily work in most enterprises. The bosses usually have concerns on their employees work, if the employees use office computers to work normal during working time, or are they playing? Does the design department staff leak out the company’s internal drawings? An effective way to prevent these problems is to choose an employee computer monitoring software. The following introduction is about the features of iMonitor EAM – computer monitoring software.

Computer logs monitoring
With iMonitor EAM, you can know better about employee behavior regarding the use of computer. You can monitor all the computer and internet activities of your employees. Such as visited websites, application usage, file activity, USB disk, print Job monitor, etc..

Chat conversation monitoring
You can remotely monitor employees’ chat conversation such as Skype, Line, RTX, etc., iMonitor EAM can record the instant message content and take screenshots of instant message. It can also monitor the files activities to effectively know whether an employee do un-related work things or not and whether they leak company’s information out.

E-mail monitoring
Many companies are accustomed to using e-mail for customer communication and exchange. Do employees leak or take away customers information by e-mail? This is necessary to monitor the employee’s e-mail content. Through iMonitor EAM, you can monitor incoming/outgoing E-mail content in text mode and email attachments for Outlook, and you can view the screenshots of other webmails like windows live mail, thumbird, etc.

Block and filter function
Some employees always work games, shopping online, do a part-time work during the working hours. If you do not want your employees to view the unrelated website, you can block the unwanted websites, you can totally block the websites or block them during a specific time, as well the applications. Through keyword detecting, you can also stop something and prevent crises before they emerge.

Remote live desktop
Live desktop is one of the core functions of computer monitoring software. With iMonitor EAM, you can remotely view the employee’s screen in real time, we support multiple live remote desktops, you can simultaneously view up to 30 screens in one window. In addition, iMonitor EAM also supports screen capture in time point for manager to review in future.

Last but not least, if you are interested in iMonitor EAM software, you can check this link to view the details:
http://www.imonitorsoft.com/

The benefits of employee monitoring software to an enterprise!

Posted on October 24th, 2017 in Computer and Internet monitoring, Employee Monitoring, IMonitor Softwares, monitoring software, PC monitoring, PC Tracking Software | Comments Off on The benefits of employee monitoring software to an enterprise!

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In recent years, with the development of science and technology, more and more enterprises to implement paperless office, computers become to the essential tools for staff office. Particularly, it is important to ensure that employees work effectively use the computer, and the only solution is to monitor the employees computers.

Employee computer activities monitoring software can bring the following benefits to an enterprise:

First, reduce the cost of employment, improve productivity.

Big company gives the impression of the number of employees, but do they really need such many employees? That is unnecessary. Some employees often do whatever they want in company . Employees may not be credible, but iMonitor EAM data will not lie to you, through monitoring, you can clearly understand the working condition of employees. For the employees who work hard, we should offer rewards, for the employees who often waste working time, we should punish or dismiss them. This can effectively reduce the cost of employment, to provide productivity, maximize the company’s interests.

Second, to provide legal basis.

In today’s society, employees and employers often have some litigation disputes. One of the big reasons is the company’s secrets leaked, which greatly damaged the interests of the company. How to find out the harmful employee is particularly important. But in most cases the other side is denied. Since everything is evidence-oriented, there is no evidence to say is useless.

But as long as you have iMonitor EAM, do not worry about the above problems, iMonitor EAM will take a detailed record of each employee’s computer usage, and in the form of screenshots of these records to save. You can not look down on this picture, if necessary, it will be your strong evidence of court.

Third, standardize employee activities, reduce management costs.

During the working time, some employees always chat, play games or do something which are non work-related. These will seriously reduce the productivity, will also affect the bandwidth when you work through Internet. You absolutely need to limit the usage and behavior of these websites or application on the work computers. iMonitor EAM can help you to add filters to block applications, websites during specific time to help you increase the productivity.

For businesses, iMonior EAM is absolutely your most useful assistant, what are you waiting for?

iMonitor EAM PC Monitoring Software – The Best Assistance For The Enterprises

Posted on October 16th, 2017 in Computer and Internet monitoring, EAM Professional Edition, Employee Monitoring, IMonitor Softwares, monitoring software, PC monitoring | Comments Off on iMonitor EAM PC Monitoring Software – The Best Assistance For The Enterprises

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As employers, can you imagine the consequence of managing your employees just like what people did in past days? Computers along with internet has been commonly introduced in almost all the enterprises and obviously, employee’ s work-flow such as designing, developing or communicating with clients has to be achieved by various applications and computer programs. It is a hot potato that threatened employers’ highly efficient management with confronting with such issues nowadays.

According to the survey, 83% of employees take confidential files with them before resignation; 80% of the world’s enterprises have the risk of information leakage; One out of every 400 mails letters contains sensitive information; 96% of the confidential issues caused by employees’ wrongdoing or malicious acts.

So now it is a necessary to have a computer monitoring software to help you manage your company. It is crucial to manage and evaluate your employees with a powerful tool – iMonitor EAM. With iMonitor EAM software, employees productivity and computer activities are analyzed and sorted daily, weekly and monthly. All the data and statistics saved and record automatically, which will never lie to you!

iMonitor EAM is a local-based monitoring system for monitoring employee behavior. It is composed of an agent, a console and a server program. The console and the server are used to install on the manager’s computer. The agent is used to install on the employee’s computer and enter the EAM server computer’s IP address on the agent computer. After the above steps, you can log on the EAM console to monitor the staff computer, and if you want to view the computer’s logs, just need to check the specific options. Please note that iMonitor EAM server and console program support Windows system, but the agent program supports all Windows systems, Mac OS 10.8+ systems and Linux.

It is an easy-to-use surveillance software that provides total employee monitoring solution to enterprises at any size – from large ones to small and medium-size enterprise. Surveillance software like ours is committed to catch and record employees’ computer activities stealthily in 360 degrees, protecting and growing your business by catching and recording employees’ computer activities including online chats, Email, web mail, websites visited, keystroke typed, online storage usage, website search history, download and uploading details, program usage and time, and a lot more, which has wined millions of users’ trust and praise.

iMontor EAM can help you in following fields:

1. Improve Employee Productivity

In his article ”8 Compelling Reasons Why Businesses Should Track Their Employees’ Time”, author Jimmy Rodela notes that employees tend to be more conscious of how they spend their time at work if they know their activities are being monitored. This awareness translates to increased productivity. Furthermore, monitoring employees helps managers adapt to any problems that arise in the field allowing them to be handled more quickly. This ability leads to a boost in productivity because less time is wasted dealing with problems after the fact.

2. Handle Budgets Better

Sometimes it’s hard to judge how much time, effort, and resources will be needed to complete a given project. A manager can assume that projects for high-priority clients will need more attention than those for a client who brings in less revenue, but this assumption isn’t the best way to go about allocating funds. With employee tracking in place, managers can see how much time a representative typically spends with a given client and the types of activities he or she performs for that client. This data gives managers a better sense of that particular client’s needs and lets them allot funds and human capital accordingly. The more knowledge managers have of client-employee relationships, the better able they are to distribute organizational resources appropriately.

3. Assess Employee Output

Another benefit of tracking employees is the ability to measure the output of their work as it’s happening. By doing this, managers can see if the right employees are being assigned to the right projects. For example, if a particular employee’s output for a given task is below average, he or she may not be the best fit for that assignment. This indication can lead managers to purposefully coach that representative or potentially appoint a new representative to the project.

4. Manage Project Timelines Effectively

It is likely that managers will outline a timeline for a project before assigning tasks. With employee monitoring in place, managers can track the time employees are spending on a project and the types of activities they carrying out and see if they are aligning with the proposed timeline. Insights gained from this data can lead managers to coach employees as needed to ensure they are working efficiently or possibly design a new timeline. Either way, monitoring will prevent projects from being delayed because of inefficiencies in the field.

At last, this is the website for your reference: http://www.imonitorsoft.com/

My Own Experience with the Computer Monitoring Software!

Posted on October 11th, 2017 in Computer and Internet monitoring, Employee Monitoring, IMonitor Softwares, monitoring software, PC monitoring | Comments Off on My Own Experience with the Computer Monitoring Software!

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My name is Kevin, an owner of an IT company. Our company has been enlarging for ten years and now it is quite a big company. Many people admire that I have an energetic team that full of passion all the time. But they can’t imagine that our company was almost destroyed by an employee several years ago.

The employee was one of our technology managers who can master our secret documents. He was bribed by another company to betray our advanced technology. He was ready to copy the file to an USB one day afternoon, he thought there was no flaws. But when he was copying, the alert had been sent to my computer – fortunately, I had already prepared to install a computer monitoring software on my employees’ computers without their notice. I had set the alert for the secret documents for any operation on my employees’ computers. It also captured a screenshot as an evidence. This computer monitoring software saved my company, I fired and sued him for stealing company property.

I can’t imagine that my company, my painstaking effort would be collapsed without this computer monitoring software. Its name is iMonitor EAM, I discovered it when I was viewing the web pages: Employee monitoring software: Top Four on the Market. At beginning, I just downloaded it and try for fun, but later I realized that it was quite a good software for me to manage my employees, because I will never notice what my employees are doing when they are using the computers, working or watching TV or shopping or playing games. This computer monitoring software helped me to manage my employees without going around to inspect, it saved me lots of time and budget to find a good employee which can try him best to devote himself to my company.

iMonitor EAM has been accompanied with me since then, there are many reasons for me to keep this software. Such as it helps me to find the team, the employees that I can fight together, it helps me to find the potentially risk under my company, it helps me to save the budgets and time to manage them. I really love this software and I’ve introduced it to all of my friends. They are also attracted by its powerful function and the concise interface which is easy to use. I think the computer monitoring software is an indispensable tools for all the company leaders and managers.

iMonitor EAM is one of the best assistant to growing the business. If you are also interested in it, you can also search it on google, it will not let you down.

 

The importance of monitoring software for an enterprise

Posted on September 27th, 2017 in Computer and Internet monitoring, Employee Monitoring, IMonitor Softwares, IMonitor Softwares Home Solutions, monitoring software, PC monitoring, remote monitoring | Comments Off on The importance of monitoring software for an enterprise

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How would you do if you wanted to know that what a person was doing on a computer? Some people choose to monitor him directly, but this method is inefficient, can also be found and causing unnecessary embarrassment. In fact, you can use remote monitoring software, it can help you comprehensive understanding of your target computer’s situation without the user’s notification.

Nowadays when office workers go to offices, the first thing is to start-up the computer and run the instant message tool. According to the survey, office workers spend lots of time on Internet, the number is much more than the average of normal internet users. But only 10% of the people are doing things which related to work among them.

For most of companies, the daily work of employees are basically on the Internet, such as sending e-mail, query information, product promotion, etc., the network brings convenience to the company, might also bring risks to the company.

Such as a lot of hackers directly steal the company secrets by invading the network, it will cause serious impact for the development of the companies.

Instant message tool is changing the white-collar’s communication, and the use of instant message tool is basically “privatization”. A little people are talking about job completely, most of them are working relationships, and some are friends.

And it is necessary to monitor the computers of company employees, cause some of them will chat, shop and do other things which are not related to the work, resulting in lower efficiency of the staff, affecting the company’s earnings.

Some monitoring software supports to automatically record the computer screenshots, it is also used to monitor the computer operating records and Internet records. Widely used in parental supervision of children, corporate staff supervision, school computer classrooms or Internet cafes computer monitoring and management.

A traditional department store employee said: “The company doesn’t allow us to chat during work, tech team closed the port”. But for IT and advertising industries, the management of employees is much relaxed. “The behavior of many employees online is uncertain, you may say he is wasting the company’s resources and time, but he will tell you he is searching for news related to the company or industry.” said an AD company’s director of human resources.

Is it allowed if the company have no intention to monitor the privacy of employees? The ownership of office computers belong to the company, and the company paid salary for the staff accordingly, theoretically the company has rights to monitor employees during the work. However, the company should establish the appropriate rules and regulations about the monitoring, for example, only the specific person with authority to view the information, and can not be free to spread.

Since the network to the company to provide convenience and bring hidden dangers, the company implemented the staff computer monitoring is necessary. Company should choose the most favorable way to prevent the emergence of hidden dangers, the current popular computer monitoring software in the company can prevent it.

Why does an employer want to monitor employees computers in workplace?

Posted on September 22nd, 2017 in Computer and Internet monitoring, Employee Monitoring, IMonitor Softwares | Comments Off on Why does an employer want to monitor employees computers in workplace?

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Why do employers want to monitor employees remotely? They monitor their employee computers in order to improve the efficiency of employees without their notification, in this way, the employer can totally monitor their employees computer activities.

As an employer, you probably have a natural urge to monitor employee activity. Don’t worry, this is fairly normal, and there are plenty of valid reasons why you might want to keep an eye on what your team is doing.

With the computer monitoring software to monitor employees, the company more orderly and safe operation. And it is essential, especially the monitoring office empployees who are using the computers.

If an employer view the real-time working scene of the employees computers. They just need to use the live desktop function for all the employees computer, then multiple computer desktops will show up in real time, just like CCTV.

One day, employer found one employee browses the shopping site during working time. Order to avoid this kind of things happen again, employer can block and filter the website, this settings can be used for one specific employee, as well to all employees.

Is it legal to monitor the employee computer during working time?

Of course it is legal thing that an employer monitors his/her employee computer. Some employees often do some things out of work during the working time, such as watching video, surf the Internet, do other works, etc. Even some employees are leaking out company’s information. In order to protect company’s benefits, they can monitor the employees’ work environment in computers to ensure effective work results.

Most computer monitoring equipment allows employers to monitor without the employees’ knowledge, some employers do notify employees that they were monitoring.

If an employer monitor employees computer without their notification, the employer will know the real working condition of his employees in daily working. Thus improving effectively and save productivities of employees.

When an employer let employees know they are monitored, the employees will work hard deliberately some times. In this way, it can also achieve good work results.

With employee monitoring software, consist of monitor and agent program, you can collect all agents information from all the monitored computers to monitor computer. And deploy the settings to all the agents at just one time. Most of the enterprise can comprehensively and easily manage their employees all together.

According to computer monitoring, employers have the right to monitor employee activity in many situations. Here are some of the things you are allowed to do:

  1. Monitor work computers & Internet activities during working time
  2. View multiple live desktops like CCTV & Control remotely
  3. Filter and block some specify sessions
  4. Setup the Real-Time Alerts & Keyword Alerts

Overall, an enterprise choose to install this kind of software to protect their information security, they are not blindly monitor the behavior of employees records. And business leaders to install this product is the normal operation that the company have better to prevent some information security Leaked. After all, it is hard to imagine that some companies lost their important data.

How to Encourage Employee Attendance at Work?

Posted on October 17th, 2016 in Employee Monitoring, PC Tracking Software | Comments Off on How to Encourage Employee Attendance at Work?

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Attendance is critical in many customer-facing jobs. Poor attendance saps employee morale, costs employers overtime expenses, and reduces employee engagement. Poor attendance takes supervisory time and attention and often results in disciplinary action.

You can manage employee attendance to reduce attendance problems. Here’s how to manage and encourage attendance. Use these steps to encourage employee attendance at work.

5 steps to Encourage Employee Attendance
First, you must have a way to track the time people take off from work so that the integrity of your Paid Time Off (PTO) policy, your sick leave policy, and / or your paid vacation policy is ensured. This also ensures that the time off rules are the same for everyone which is important for the sense of workplace fairness and justice.

This is especially important to manage unscheduled absences for which many workplaces have trouble with work coverage. Encouraging employee attendance is important for any customer facing workstation. Attendance is also critical when one employee’s work is dependent on the work of the prior employee in jobs such as manufacturing or assembling products.

Teachers, customer support specialists, technical support providers, health care professionals, and other direct service employees are examples of employees who have workstations that employees must staff on a daily basis.

Otherwise, employers are at a loss to schedule and find staff replacements to do their work.

Second, you need to manage absenteeism and encourage employee attendance. This means that the employee needs to call in directly to the supervisor who is trained to manage absenteeism.

This starts with the personal call and the supervisor telling the employee that he or she will be missed and describing the impact of their absence on the workplace.

Each absence ends with the supervisor personally welcoming the employee back to work, encouraging employee attendance in the future, and once again, emphasizing the impact of the employee’s absence on the workplace and their coworkers.

You are not holding this conversation in a blaming tone of voice – after all, many employee absences are legitimate – you are genuinely welcoming the employee back to work and reinforcing the impact of an unscheduled absence.

Third, if possible, allow flexibility with schedules in your workplace so that an employee with an early doctor’s appointment or a sick child, as examples, can work later or come earlier to make up the time.

Women, unfortunately, according to U.S. Department of Labor figures, experience more attendance problems related to family matters. Especially single moms, who have no safety net of family or a partner to help with child-care related issues, struggle with attendance, in my experience.
So, this workplace flexibility might also include the ability to share jobs, schedule flexible days or hours, and work from home, or telecommute, under guidelines. I’m not a huge fan of compensatory or comp time because I believe it encourages a clock-watching attitude. This is not in keeping with the mindset of accomplishing the whole job and goals that I look for in an exempt or salaried employee. But, exempt jobs are also the jobs that will most frequently allow flexibility for the employee and the employer.

Fourth, rewards and recognition for positive employee attendance can make a difference. While you don’t want people feeling as if their employer must pay them extra for doing their job, you do want them to know that you appreciate and respect their positive attendance.

In some cases, especially with non-exempt employees, and to reduce unscheduled absences, you may want to build actual monetary rewards into your employee attendance policy.

Too many attendance policies focus on the punishment side of the equation. More emphasis on rewards for positive attendance might give you more bang for your bucks. Nevertheless, an attendance policy must focus on both.

Finally, and probably most importantly, you need a management system which can help you tracking your employees attendance. You may have a large number of employees and that is very difficult to make sure every one will be tracked properly.  The tracking software like iMonitor WorkAuditor can help you a lot. The turn-on and turn-off of employees will be recorded as clock-in and clock-off information. The employees working idle time, active time can be recorded also.

iMonitor WorkAuditor is not only the tools that can help you tracking, further more, it’s a management software could control and supervise employees behavior without invasion of privacy.

Progressive discipline is critical, starting with coaching and feedback, and performing the steps in attendance management listed above. Your attending employees will thank you.

You can more effectively manage attendance if you follow these steps to reduce absenteeism

How To Tell A New Employee ‘Your Work Isn’t Up To Par’

Posted on August 4th, 2016 in anywheremonitor, Employee Monitoring, IMonitor Softwares | Comments Off on How To Tell A New Employee ‘Your Work Isn’t Up To Par’

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Let’s face it – the hiring process can be a nightmare. Sorting the wheat from the chaff is an incredibly time-consuming task and there’s no guarantee that you won’t wind up getting burned after hiring a new employee. And that’s not even taking into account the financial impact of turnover and training costs!

Make sure your employees never quit. Download this free eBook that highlights 6 keys to unlocking your employees potential and guaranteeing long-term success!
The bottom line is that you should try to keep good employees whenever you can. But sometimes, for various reasons, those good employees quit. If you aren’t paying attention, a situation like that can catch you unaware and leave you in a very tight spot. If you know the warning signs to look for, you can spot employees who are thinking about quitting before they’ve even made up their minds.

There are three common culprits for sub-standard work—lack of professionalism, gaps in training or skills, and wrong instinct. Identify which issue is plaguing your new hire, then begin a productive discussion with these suggestions on how to tackle each one.

1. Professionalism
Issues of professionalism are the quickest to spot. They mar otherwise well-researched, well-thought out work with nuisances—e.g., your marketing coordinator’s presentation was good, but she was 15 minutes late, or an otherwise solid press release is full of typos.

Whatever the reason—maybe your employee is overwhelmed, or perhaps she doesn’t really grasp the consequences of flouting protocol—the best approach here is to be straightforward, and tell the employee that her great work is being overshadowed by issues of professionalism.

Where possible, point to the work as the issue, not the employee herself, and explain in detail why the issue is a problem. For example, “That press release was fantastic—you really grasped what’s newsworthy about the event. But for an editor to take it seriously, the grammar needs to be impeccable, and I noticed several issues in this document.”

For more personal issues, you can also emphasize the relationship between professionalism and advancement. Begin the conversation by talking about someone in a senior role, and discuss how she’s known for being the grammar guru or the first one to arrive for a meeting. Making the conversation about someone who “gets it” is a way to talk through expectations without putting the employee on the defensive. By covering how professionalism adds to your opinion of a colleague, you’ll also be addressing how it detracts when missing.

2. Training
At my last job, each new employee had to endure an hours-long training on a donor management system during the first week on the job. But, let’s face it—while it was important to learn that software, the nuances of training didn’t always stick (which our boss would discover when an important donor disappeared from the system or was called twice by two different people).

It happens. So, if your new employee seems to be lacking skills he was supposed to learn on the job—the phone system, the database, whatever—schedule a one-on-one refresher to walk him through any FAQs. Approach this discussion from the “we’ve all been there” perspective (and maybe lighten the mood with a story about a mistake of your own). But this time, as you go through the training, highlight why paying attention to specifics matters (e.g., “As you see, we group members by the year they joined, so it’s crucial to input the date right away”).

Of course, if the employee doesn’t have the skills you expected him to come in with (i.e. the “social media expert” only knows Facebook and Twitter or the “Excel whiz” only knows basic functions), you have a bigger problem. Begin this discussion by saying that the first month on a job is the best time to ask questions and get training to fill in gaps, then bring up the specific issue: “I noticed the monthly report you turned in was a basic spreadsheet, but we typically use pivot tables for these. I was assuming you knew how to do that, but if not, I’d be happy to sign you up for some additional training.” Let him know you’re there as a resource for training or questions, but also be clear that you expect he’ll be working on and off the clock to get his skills up to speed.

3. Instinct
Has the new hire who touted his networking skills spent his first few events in the corner? Is he hard-selling a client you’d take a kid-gloves approach with?

This discussion is the trickiest, because you can end up coming off as a “my way or the highway” boss when addressing it. So, the first step is to ask yourself if that is in fact the case: Are you asking your sales reps to stick to phone calls over emails because of their success rate, or because that’s how you’ve always done it?

If it’s not a matter of innovation, but one of culture or effectiveness, you must get your new hire on the same page. Begin the conversation by asking him why he approached a situation a certain way. For example, “I noticed that you were really hard-selling Al in the sales meeting today. Why did you take that approach?” This will give you a better idea of where you need to course-correct: Is he being authoritative because he feels no one is listening to the new guy, or does he have no idea how he’s coming off?

Then, be sympathetic, but fill him in on “how things are done” from the viewpoint of the desired outcome. “I know it seems like that’s a great way to get him on board, but with these types of clients, we typically take another approach.” Then, explain why. By sharing not only what to do, but also why it’s a best practice, he’ll have a foundation for the next time he’s thinking on his feet.

I know: There are some discussions that are simply never going to be easy for the person on either side of the desk. But remember, by nipping problems in the bud, you’re helping your employee get on the right track—and that will decrease the need for these tough talks in the future.

Another thing is as the employer,we need to know the information of employees’ working. Some computer monitoring software may help you, with the computer monitoring software , we can know what the employees were doing and how they were doing, then we can know better about our employees, about our company.

A Watchful Eye: Software Tool for Remote Employee Monitoring

Posted on July 19th, 2016 in EAM Professional Edition, Employee Monitoring, IMonitor Softwares | Comments Off on A Watchful Eye: Software Tool for Remote Employee Monitoring

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With the need for Internet access at work, increasingly companies find that monitoring what their workers are doing during work hours is a necessity rather than a mere extreme measure of security.

The addition of people who work from home to the workforce and an increased need to see that proprietary or sensitive information and client details are not accidentally or maliciously leaked also mean that companies these days need tools to monitor what their employees do during company time.

This isn’t just restricted to monitoring what websites employees may visit or whether they are on social media or YouTube.

It also means that employers know what projects have been assigned to which employees and how much time is being spent on such projects and can figure out methods to improve their productivity.

So, without further ado, here is a tool that help employers with remote employee monitoring.

iMonitor EAM
If you don’t want to get too intrusive when it comes to monitoring your workers and their productivity, but you still want to keep tabs on their productivity and what they’re doing while on the company’s time, this software is something you should look into. Also, if you find it difficult to utilize monitoring software data to improve employee performance, iMonitor EAM again can help.

The software monitors productive and non-productive time by monitoring how much time an employee spends on which applications. You can decide and enter into the software what applications are needed and productive. It shows you the productive and non-productive time in terms of bar graphs which are easy to  shows active or productive time and non-productive time.

In addition, many companies have resorted to use those simple employee monitoring software to not only manage but also monitor employees, track the time spent on projects, especially by part-timers or workers in remote locations, and how much work they have already done.

Increasingly, companies are coming to realize that merely blocking certain websites or even taking screenshots isn’t enough. If they are truly interested in improving worker productivity and reducing the amount of time that employees spends on non-productive activities, they need more.

They need to make sure employees are not stretching out the time spent on a particular task, that they aren’t accessing anything that could be deemed objectionable by other workers, that their clients’ information or any proprietary information is not compromised and that the company’s systems aren’t left vulnerable to malware and data theft because of the websites that the employees may have unwittingly visited. As such, an increased need for remote employee monitoring is definitely understandable.

You Really Are Being Watched!

Posted on July 15th, 2016 in Employee Monitoring, Mac Keylogger, Power Keylogger | Comments Off on You Really Are Being Watched!

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It’s possible that someone has been reading your e-mails, listening to your phone calls, and tracking your Internet use. No, it’s not a foreign spy. It’s not even your ex—it’s your employer. And she doesn’t even need to tell you she’s doing it.

Employers can legally monitor their workers however they want. They can log and review all computer activity as long as they own the machines. The most popular method of keeping tabs on employees is to track Internet use: A whopping 66 percent of companies monitor employee Internet activity, according to a survey released in February by the American Management Association and the ePolicy Institute. What are they looking for? Frequent visits to sexually explicit sites, game sites, and social-networking sites like Facebook on company time. Almost a third of those who said they monitor their employees have fired someone for inappropriate Web surfing.

Some companies monitor employees—tracking keystrokes, reviewing computer files, and reading e-mail—to ensure they’re staying loyal. Press leaks of confidential information and trade secrets are of legitimate concern to employers, and many will go to great lengths to make sure that their employees aren’t using company computers to pass on information to outside sources.

How They Do It

Most employers who monitor their workers use software loaded directly onto the workstations. Some applications are meant to monitor the Internet traffic of entire enterprises. There is no shortage of such software available for purchase by both companies and individuals. Programs like  can keep detailed logs of keystrokes and SMTP and POP sessions, screenshots, instant messages, and URLs visited on individual computers. some keylogger software can also be programmed to inform users at start-up that their computers are being monitored—a handy tool that can keep an employer in the legal clear.

Employee monitoring is, for the most part, completely legal. Only two states—Delaware and Connecticut—require employers to notify employees of monitoring. But most employers do (and should) make a point of alerting employees to surveillance, in order to avoid the fuzzy legal and ethical boundaries surrounding electronic privacy in the workplace. Of those surveyed who monitor their employees, 83 percent said they inform them that they’re doing it.

But not every company informs employees of its actions when it should, which can lead to serious trouble. Case in point: Hewlett-Packard. In 2006, HP hired private investigators to help find the source of information leaks. They used slimy—but legal—tactics such as digging through trash, sending fake e-mails loaded with hidden tracking software, and tailing journalists who were communicating with HP employees. They crossed the legal line when they used pretexting, or posing as someone else in order to get phone records. The chairman of HP and half a dozen board members resigned or were fired as a result, and the entire debacle shed new light on the possibilities of employee monitoring in the digital age.

E-mail monitoring can be particularly tricky. Employers can look through old e-mail, but monitoring e-mails in real time as they come in and out is still a gray legal area. An employer may intercept communications where there is actual or implied employee consent. Implied consent has been found where the employer simply gave notice of the monitoring. The only area that is definitely off-limits is employees’ personal laptops and hard drives.

How Do You Know?

If you’re using a company-owned computer, it’s probably a good idea to assume your activity is being monitored. And unless you’re using encrypted e-mail, you should try to avoid using your work e-mail address for personal correspondence. If that’s not realistic, then a good rule of thumb is to read every e-mail before you send it, and think about how your boss might react if he or she were reading it.

In most cases you can detect monitoring software the same way as other spyware. Any application firewall, such as Norton or McAfee, should be able to find unauthorized applications on your computer. Of course, in the case of monitoring by your employer, it’s likely that IT installed the monitoring app and has therefore set up rules to allow the application to work with your firewall while remaining invisible in the background.

Some antispyware programs can detect and even remove keyloggers. If you install a program like , you’ll probably be able to figure out whether you’re being monitored.

If a spyware scan isn’t revealing anything and you’re still apprehensive, you can check for any suspicious processes that are running. It’s hard to weed out the normal processes from the foreign ones, however, unless the invasive program creates an obvious folder or process (YouAreBeingWatched.exe). And some monitoring software, uses rootkit techniques, so you can’t even see its processes or files. Hit Ctrl-Alt-Delete and go to the Task Manager to see a list of processes running on your workstation. You may get lucky if you’re really familiar with your computer’s processes, or if the program really does use an obvious name (some programs do).

Of course, the easiest way to find out whether you’re being monitored is just to ask your employers. Ethical considerations will most likely push them to tell you the truth, and they probably know that if they lie it could be grounds for legal trouble later on. The responsible employer should create an Acceptable Use Policy to make what is appropriate in the workplace completely clear. But if you think you’re being watched (and you’re pretty sure it’s not the CIA or your ex), try a standard spyware detection program or monitor your computer’s processes.

If you do find you’re being monitored, depending on the circumstances, you might be able to take legal action against your employer. The only legal limit on workplace surveillance comes in the form of the ECPA (the Electronic Communications Privacy Act, passed in 1986), which prohibits employers from deliberately eavesdropping on personal conversations. The ECPA does not protect any kind of communication except the spoken word, though, so your every action while at work, including personal e-mails, is most likely subject to review by your employer. You might not be able to take your employer to court for watching you at work, but at least you’ll know to quit spending so much time playing on the company dime.