Archive for the ‘Computer and Internet monitoring’ Category

Why does an employer want to monitor employees computers in workplace?

Posted on September 22nd, 2017 in Computer and Internet monitoring, Employee Monitoring, IMonitor Softwares | No Comments »

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Why do employers want to monitor employees remotely? They monitor their employee computers in order to improve the efficiency of employees without their notification, in this way, the employer can totally monitor their employees computer activities.

As an employer, you probably have a natural urge to monitor employee activity. Don’t worry, this is fairly normal, and there are plenty of valid reasons why you might want to keep an eye on what your team is doing.

With the computer monitoring software to monitor employees, the company more orderly and safe operation. And it is essential, especially the monitoring office empployees who are using the computers.

If an employer view the real-time working scene of the employees computers. They just need to use the live desktop function for all the employees computer, then multiple computer desktops will show up in real time, just like CCTV.

One day, employer found one employee browses the shopping site during working time. Order to avoid this kind of things happen again, employer can block and filter the website, this settings can be used for one specific employee, as well to all employees.

Is it legal to monitor the employee computer during working time?

Of course it is legal thing that an employer monitors his/her employee computer. Some employees often do some things out of work during the working time, such as watching video, surf the Internet, do other works, etc. Even some employees are leaking out company’s information. In order to protect company’s benefits, they can monitor the employees’ work environment in computers to ensure effective work results.

Most computer monitoring equipment allows employers to monitor without the employees’ knowledge, some employers do notify employees that they were monitoring.

If an employer monitor employees computer without their notification, the employer will know the real working condition of his employees in daily working. Thus improving effectively and save productivities of employees.

When an employer let employees know they are monitored, the employees will work hard deliberately some times. In this way, it can also achieve good work results.

With employee monitoring software, consist of monitor and agent program, you can collect all agents information from all the monitored computers to monitor computer. And deploy the settings to all the agents at just one time. Most of the enterprise can comprehensively and easily manage their employees all together.

According to computer monitoring, employers have the right to monitor employee activity in many situations. Here are some of the things you are allowed to do:

  1. Monitor work computers & Internet activities during working time
  2. View multiple live desktops like CCTV & Control remotely
  3. Filter and block some specify sessions
  4. Setup the Real-Time Alerts & Keyword Alerts

Overall, an enterprise choose to install this kind of software to protect their information security, they are not blindly monitor the behavior of employees records. And business leaders to install this product is the normal operation that the company have better to prevent some information security Leaked. After all, it is hard to imagine that some companies lost their important data.

Can Employers Monitor Employee Emails?

Posted on July 11th, 2016 in anywheremonitor, Computer and Internet monitoring, Employee Monitoring | Comments Off on Can Employers Monitor Employee Emails?

Even though a lot of companies have set up email policies for their employees, the trend of using the office Internet for receiving and sending non-work-related emails continues. Which makes many of us wonder whether employers can monitor employee emails or not?

email-monitoring
Many employees are under the misconception that their employers do not have the right to monitor the emails and websites that they access through the workplace Internet. Employees also tend to incorrectly believe that their use and access of emails is private, and should not be breached by employers. However, the law appears to think differently on this matter.

In a world where trade secrets and business information are treated as ‘Intellectual Property’, it should come as no surprise that the emails being sent from the office is being surveilled. If employers can make their employees sign a nondisclosure and confidentiality agreement, they are well within their rights to monitor the office emails of their employees as well.

Is Email Monitoring Legal?

In the past, multiple lawsuits have been filed by employees against private employers, based on invasion of privacy rights and the Fourth Amendment’s prohibition of ‘unreasonable searches and seizures’ by government agents, government employers, and supervisors. The courts have sided with employers, and deemed the act of monitoring employee emails an employer privilege, provided a notice is given to the employees about this company practice.

In 2000, the United States Court of Appeals for the Fourth Circuit upheld the right of the employer to conduct electronic audits as per its company policy. In the Federal District Court for the Eastern District of Pennsylvania case of Michael A. Smyth vs. The Pillsbury Company, 914 F. Supp. 97 (E.D. Pa. 1996), using the grounds of balancing-of-interests test, the court decided in favor of the company’s interest, thereby allowing employers to prevent inappropriate and unprofessional behavior pertaining to email communications or Internet usage by employees. Thus, employees can claim no right to privacy for non-work-related activities being carried out at the workplace, especially if the employer has disallowed employees from doing so through an email and Internet policy.

Employers Must Have An Email Policy

The employer must have a clearly written email policy in place, and must notify the employees of their practice of monitoring employee emails. Thus, once the employees have been notified about the company policy on monitoring emails, they cannot claim rights under reasonable expectation of privacy.

Companies that impose such monitoring must maintain an employee handbook that explicitly mentions the company’s policies on email monitoring and other restrictions. Such a handbook usually explains in detail about the extent of monitoring being practiced by the company. It also informs the employees not to expect privacy while dealing with emails during work. Such a handbook stating the company’s policy is considered to be a sufficient step towards notifying the employees.

Federal Law Allows Email Monitoring
The federal law of Electronic Communications Privacy Act (ECPA) does not afford employees the privilege of claiming privacy protection for non-work-related emails and Internet usage. The email can be intercepted, as long as it is in transit, and emails can be audited as well. However, the ECPA restricts employers for intentionally intercepting emails that are stored on the computer server. This ban on email interception has three exceptions, which gives companies the right to monitor the emails of their employee. The following exceptions that allow monitoring employee usage of emails are:

  1. Consent exception: When the employee reads and acknowledges the email monitoring policy given by the employer.
  2. Provider exception: The employer must be the sole provider of the system on which the employee works, and not a third-party servicer. Therefore, employers are allowed to examine emails on the systems provided by them to the employees.
  3. Ordinary-course-of-business exception: This exception allows employers to monitor emails sent during the ordinary course of a workday, and includes both work-related and personal emails that were sent from an office system.

The aforementioned exceptions and the employer’s right to intercept emails were enforced in the 1993 case of Bourke vs. Nissan Motor Corp., in U.S.A., in which Nissan won the case. Using intercepted emails, Nissan was able to prove that it had not violated the privacy or unfairly dismissed two employees for sharing sexually explicit emails at the workplace.

Employers must not delay in implementing such an email policy, as such a policy can act as a handy tool against privacy claims, and prevents sensitive business information from being breached or leaked.

So that means, as the owner, we could choose some employee monitoring software, like the iMonitor EAM or iMonitor Keylogger Pro,  to help you improve employee work efficiency and productivity.

Remote Live desktop monitoring

Posted on April 1st, 2015 in Computer and Internet monitoring, Employee Monitoring, monitoring software, PC monitoring, remote monitoring, remote PC monitoring | Comments Off on Remote Live desktop monitoring

0000iMonitor:
Hello, How may I help you?
Customer:
Hello :)
I am interested in using your computer monitoring services in my company.
I have a few questions before that though.
iMonitor:
Ok,what’s that?
Customer:
First of all, i would like to know if it can record remote desktop sessions.
iMonitor:
Sorry,It can not be recorded.
Customer:
Oh thank you very much, it was a bit blurry on the website and i thought it’s an option.
iMonitor:
You mean windows Remote Desktop?
Customer:
I think it’s the same thing not a very tech person.
But it’s an international company and i have people working.
From all around the world.
Connecting remotely.
So yes :) windows remote desktop
iMonitor:
Windows Remote Desktop session can not be recorded, but you can see the screenshots.
Customer:
I understand, thank you very much
iMonitor:
I suggest you download the free trial to make a test.
Customer:
OK, I will.
Have a great rest of the day.
iMonitor:
Same here.

Can this software be used in a foreign country?

Posted on March 31st, 2015 in Computer and Internet monitoring, Employee Monitoring, PC monitoring, remote monitoring, remote PC monitoring | Comments Off on Can this software be used in a foreign country?

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iMonitor:
Hello, what can i do for you?
Customer:
Hello there.
I’m looking for employee computer monitoring software,
Can this software be used in a foreign country?
iMonitor:
Yes, you can.
Customer:
We need to monitor 65 employee computers, 10 server computers, which means that 10 computers to share monitoring 65 computers.
iMonitor:
No problem.
Customer:
After the purchase, how do I get the software?
iMonitor:
After your purchase, we will send the full version download link to you via e-mail.
Customer:
What about the after service?
iMonitor:
We provide one year free version upgrades and free lifetime technical support for users who already purchased.
Customer:
Is there any trial version?
iMonitor:
Yes, here is the free version download link for :
http://www.imonitorsoft.com/download.htm
Customer:
Okay, thank you.
Customer:
You can try it for 15 days, monitor up to 2 computers.
Customer:
About the Payment, is the bank transfer supported?
iMonitor:
Yes,bank transfer is OK.
Customer:
We are using LAN,can I see the monitored computer’s Live desktop?
iMonitor:
Yes, you can. Our software has this feature.
Customer:
Great !
iMonitor:
And you can view multiple desktops simultaneously.
Customer:
Perfect ! Thank you.
I will come to you again if I have a problem .
iMonitor:
OK, please feel free to inquire.

My Girlfriend installed Monitoring Software on my computer ! !

Posted on March 30th, 2015 in Computer and Internet monitoring, monitoring software, PC monitoring, remote monitoring | Comments Off on My Girlfriend installed Monitoring Software on my computer ! !

000I have been with my GF for one year, she is very cute but too suspicious and always check my phone and asked me who that person is, and I always worried about i have something with other girls, in one word,she knows my mobile better than me. So I have replaced the girls’ names in my address book name with the relatively short like boy’s names, and dare not to use chat app often.I thought everything will be ok,but it seems like that she still knows my everything,including what video or movie i saw,which blog i entered,when i turned off my computer and went to bed,who i chaatted with on the net.It almost that she knows my everything.At first I thought maybe she checked my web browser records, then I realized that maybe my computer is being monitored by her ! ! Then I found a computer whiz buddy and told him my situation, he checked my computer carefully and confirmed that my computer is installed with monitoring software. iMonitor or something PC monitoring soft.Oh,my god!! I can’t believe it ! I am being monitored!! She knows my everything on the computer.Modern technology is really too strong and too terrible! Being monitored by such a monitor software, I can only listen to her words obediently and do everthing she wants me to do.

Please do remember to add the agent program to the antivirus exclusion list before installing.

Posted on March 29th, 2015 in Computer and Internet monitoring, IMonitor Softwares, PC monitoring, remote monitoring, remote PC monitoring | Comments Off on Please do remember to add the agent program to the antivirus exclusion list before installing.

iMonitor:
Hello, How may I help you?
Customer:
Hi.
Yesterday i installed agent software in few pcs but i can’t see them on web console.
iMonitor:
A moment.
There are 2 pcs now.
Customer:
Yes,it supposed be 3.
iMonitor:
Any antivirus soft?
Customer:
AVG.
iMonitor:
Have you added it to the exclusion list on the monitored PC?
Customer:
No.
iMonitor:
Please add “c:\windows\system\sys\syscon” to the antivirus exclusion list firstly and restart it.
Customer:
OK.
With inverted comma?
iMonitor:
?
Customer:
“c:\windows\system\sys\syscon”
iMonitor:
No,you don’t need to write it,just c:\windows\system\sys\syscon .
Customer:
Got it, thanks.
iMonitor:
You’re welcome.
Customer:
In the drop-down menu, select exception type – File or Folder.
File or folder?
For exception in AVG.
iMonitor:
Folder
c:\windows\system\sys\syscon
3:38 pm
Customer:
In one of the PCs, internet is not working after installing agent.
I have uninstalled AVG software as well.
iMonitor:
Please reinstall agent on that PC and start your PC monitoring.
Customer:
Ok,thanks for your info.
iMonitor:
You’re welcome.

Please remember to add the installation folder to the antivirus software exclusion list

Posted on March 25th, 2015 in Computer and Internet monitoring, monitoring software, remote monitoring, remote PC monitoring | Comments Off on Please remember to add the installation folder to the antivirus software exclusion list

iMonitor:
Hi,what can i do for you?
Customer:
Hi,I have installed the software in the monitored computer but then after all websites went down.
not able to open any single website.
iMonitor:
All website went down?
Customer:
Means not able to open any website.
error saying that website is down.
iMonitor:
Please close browser then open again.
Customer:
I did that many time.
I restarted computer 3 times.
How to uninstall the software?
iMonitor:
Any antivirus on that computer?
Customer:
Yes.
AVG.
iMonitor:
Please add “c:\windows\system\sys\syscon” to the exclusion list, then uninstall and reinstall the agent.
Customer:
where can i find exclusion list?
iMonitor:
In your antvirus.
Customer:
OK,but how to uninstall?
When i click on keylogger to uninstall its asking to select the language.
and after closing that window its started installing.
There is no option to uninstall.
iMonitor:
Just run the installer again to uninstall.
Customer:
I did.
But its not working.
It started under installation mode.
iMonitor:
Please add “c:\windows\system\sys\syscon” firstly.
Customer:
ok
iMonitor:
If it does not show you the uninstall option, just install again after you added the exclusion list.
Customer:
OK,it works.Thank you.
iMonitor:
You’re welcome.

I want to block facebook website

Posted on March 24th, 2015 in Computer and Internet monitoring, Employee Monitoring, remote monitoring, remote PC monitoring | Comments Off on I want to block facebook website

iMonitor:
Hello, How may I help you?
Customer:
Hi,I have purchased keylogger and installed it as well.
I purchased 12 licences.
Now, i have installed the agent and trying to block website but it seems not working.
iMonitor:
Please close all open browsers, then open again to test
Customer:
i did that.
iMonitor:
HTTP site or HTTPS site?
Customer:
I tried with http and https both.
iMonitor:
Maybe you can restart the monitored computer then test again.
Which website do you want to block?
Customer:
facebook.
yahoo.
and some others also.
iMonitor:
Facebook is https.
Customer:
How about yahoo?
iMonitor:
I think yahoo will be OK, can I remote to your computer to check this issue?
Customer:
Sure.
You want teamviewer?
iMonitor:
Yes.
Customer:
OK.

……

iMonitor:
OK, Can you block facebook now?
Customer:
OK, great !
It seems working.
what was the issue?
iMonitor:
No issue, you have to wait several minutes after you deploy the rule.
Customer:
Ok.
iMonitor:
Please email us If you installed new computer.
We will assgin your license to new added computer.
Customer:
OK.
So what to email?
For now i have added only one computer.
iMonitor:
Your account ID and computer name.
Customer:
But i’m going to install on others also.
iMonitor:
To support@imonitorsoft.com
Customer:
OK,I will email once i finished installation in all computer.
iMonitor:
OK.

Your server PC need a static Internet IP address if you want to view monitoring logs when you’re on a vocation

Posted on March 23rd, 2015 in Computer and Internet monitoring, Employee Monitoring, remote monitoring, remote PC monitoring | Comments Off on Your server PC need a static Internet IP address if you want to view monitoring logs when you’re on a vocation

iMonitor:
Hello.How may I help you?
Customer:
Hi,how many days it will store the logs?
iMonitor:
Keylogger pro?
Customer:
Yes.I want to monitor my employees PCS.
iMonitor:
15 days.
Customer:
What about eam pro?
iMonitor:
For EAM, it based on your disk space.
Customer:
How many days log will be stored in eam pro if i use 1 tb?
For 25 pcs.
iMonitor:
More than 6 months.
Customer rated this chat as good.
Customer:
In eam ,can i locate the server anywhere? i mean away from lan.
iMonitor:
In local network, you can.
Customer:
Then if the roaming users who is travelling then i can’t get logs?
iMonitor:
The agent will work offline, and upload logs to server when it can connect server again.
Customer:
Means eam pro can’t get connected once the client system is away from lan.
Means through internet?
iMonitor:
No.
Except your server use static Internet IP address.
Customer:
Is there any option to view the logs locally in eam pro?
iMonitor:
What do you mean?
Customer:
Can i view logs in eam installed system directly.
without logging to server.
as an admin.
iMonitor:
Sorry, you have to view logs through EAM console.
Customer:
Is remote monitor supported from wan without vpn?
iMonitor:
Yes.
Customer:
then the limitation is only logs sysnc through wan right?
iMonitor:
Yes.
Customer:
What is offline PC monitoring?
iMonitor:
Logs will be stored on local disk, and upload to server database when it is online.
Customer:
Can i download files from user once user is away from my lan?
iMonitor:
All logs are in server database,you don’t need to download them.
Customer:
till the time user moves from my lan right?/
iMonitor:
Sure.
Customer:
eg:if user is in a different network at usa & our server & Lan is in uae ,is it possible to monitor live?
live view through internet without VPN ?
iMonitor:
If your server use static Internet IP, you will be able to monitor live.
Customer:
means server lan & wan ip should be static.
iMonitor:
Server.
Static Internet ip.
Customer:
OK, static public ip right?
iMonitor:
Alright.
Customer:
Automatically backup edited files where it’s getting stored?
iMonitor:
Server.
Customer:
in server or client machiene?
OK, thx.
This means all user files or only the file which user edits?
iMonitor:
User edits.
Customer:
So between monday to friday i used to access & edit almost 30 mis files so eam pro will create back up of all these edited file in server?
iMonitor:
Yes.
Customer:
Perfect!
Thanks so much for info.
iMonitor:
You’re welcome
Anything feel free to contact me.

The remote view will work once the user is away from lan?

Posted on March 22nd, 2015 in Computer and Internet monitoring, Employee Monitoring, remote monitoring, remote PC monitoring | Comments Off on The remote view will work once the user is away from lan?

iMonitor:
Hello, How may I help you?
Customer:
Hi,is the remote view in imonitor required static ip?
Is it supported in WAN?
iMonitor:
iMonitor Keylogger Pro or iMonitor EAM?
Customer:
EAM.
iMonitor:
The server must use static ip.
Customer:
which is more featured EAM or keylogger?
iMonitor:
How many computers do you want to monitor?
EAM has more features.
Customer:
25.
iMonitor:
Then I suggest EAM.
Customer:
OK.
The remote view will work once the user is away from lan?
Is this required two apps for server & client pc?
iMonitor:
Yes, server and client programs.
Customer:
Is it support hidden mode in admin login?
iMonitor:
The client is in stealth mode.You can monitor your employees’ PCs secretly.
Customer:
Good!
Is seperate license required for server?
iMonitor:
Server is free.
Customer:
or can i install server also in multiple machines?
iMonitor:
You can install console in multiple machines.
Customer:
OK,good.
Thanks for your info.