iMonitor:
Hello.How may I help you?
Customer:
Hi,how many days it will store the logs?
iMonitor:
Keylogger pro?
Customer:
Yes.I want to monitor my employees PCS.
iMonitor:
15 days.
Customer:
What about eam pro?
iMonitor:
For EAM, it based on your disk space.
Customer:
How many days log will be stored in eam pro if i use 1 tb?
For 25 pcs.
iMonitor:
More than 6 months.
Customer rated this chat as good.
Customer:
In eam ,can i locate the server anywhere? i mean away from lan.
iMonitor:
In local network, you can.
Customer:
Then if the roaming users who is travelling then i can’t get logs?
iMonitor:
The agent will work offline, and upload logs to server when it can connect server again.
Customer:
Means eam pro can’t get connected once the client system is away from lan.
Means through internet?
iMonitor:
No.
Except your server use static Internet IP address.
Customer:
Is there any option to view the logs locally in eam pro?
iMonitor:
What do you mean?
Customer:
Can i view logs in eam installed system directly.
without logging to server.
as an admin.
iMonitor:
Sorry, you have to view logs through EAM console.
Customer:
Is remote monitor supported from wan without vpn?
iMonitor:
Yes.
Customer:
then the limitation is only logs sysnc through wan right?
iMonitor:
Yes.
Customer:
What is offline PC monitoring?
iMonitor:
Logs will be stored on local disk, and upload to server database when it is online.
Customer:
Can i download files from user once user is away from my lan?
iMonitor:
All logs are in server database,you don’t need to download them.
Customer:
till the time user moves from my lan right?/
iMonitor:
Sure.
Customer:
eg:if user is in a different network at usa & our server & Lan is in uae ,is it possible to monitor live?
live view through internet without VPN ?
iMonitor:
If your server use static Internet IP, you will be able to monitor live.
Customer:
means server lan & wan ip should be static.
iMonitor:
Server.
Static Internet ip.
Customer:
OK, static public ip right?
iMonitor:
Alright.
Customer:
Automatically backup edited files where it’s getting stored?
iMonitor:
Server.
Customer:
in server or client machiene?
OK, thx.
This means all user files or only the file which user edits?
iMonitor:
User edits.
Customer:
So between monday to friday i used to access & edit almost 30 mis files so eam pro will create back up of all these edited file in server?
iMonitor:
Yes.
Customer:
Perfect!
Thanks so much for info.
iMonitor:
You’re welcome
Anything feel free to contact me.