iMonitor:
Hello, How may I help you?
Customer:
Hi,IMonitor.I need to clarify a report which can be generated from iMonitor.
iMonitor:
No problem.
Customer:
Can we generate Employee idle Time Report ? (Meaning how much time Employee is idle, not working on Desktop.)
iMonitor:
Yes, iMonitor EAM can summarise the imonitored PC run time and idle time for each PC.
Customer:
The idle time is meant by Switched OFF time or User is not doing any task on the Desktop ?
iMonitor:
IDLE time is the time user’s not doing any operation such as keyboard typing and mouse clicking.
Customer:
Can you share a sample report, so that we can share it with my boss?
iMonitor:
Sure, wait a moment please.
Customer:
Per report per user or a single Report which contains all users idle and working time?
iMonitor:
Per user,and also a summary of all PCs. Can I send the screenshot to ……?
Customer:
Sure.And one more question,the Centralized Management Console is Application based or Web based?
iMonitor:
iMonitor EAM is an application.
Customer:
OK.Please share a sample report of per User/Desktop and a monitored employee’s working Summary Report which will have all Users /Desktops IDLE and Working time to my email ID… Thank you.
iMonitor:
I have sent the picture to your e-mail, please check it and if you have any other question, please feel free to contact us.
Customer:
I got the image.It has only one computer under Computer Usage Table,So is this image the Per Desktop right?
iMonitor:
Yes,have you installed the free trial?
Customer:
Not yet.
iMonitor:
I suggest you install the imonitor EAM pro trial version firstly, so you can show a live demo for your boss.
Customer:
OK.Thank you.
iMonitor:
You’re welcome.