Employee Monitoring Software | iMonitor EAM

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Firewall related questions

What ports and protocols does IMonitor EAM use?

You have to enable port range 25790 - 25811, TCP and UDP on EAM server computer.

If an agent is offline, how to easily distinguish if it's a firewall problem?

You can disable the firewall then test again, if the agent comes online, please check your firewall settings.

Which applications are belong to iMonitor, and I should add them to my firewall's exclusion list?

  • EAM server: eamserver.exe, IMonLogCmd.exe, eamrdpsrv.exe, eamlogrec.exe
  • EAM Console:IMonitorMng.exe, eamrdp.exe, eamrdp2.exe
  • EAM Agent: mssys.exe