Install IMonitor Software with Symantec EndPoint Protection
- Please open Symantec EndPoint Protection and then click ' Change Setting ', see below
- Please click ' Configure Settings ' of ' Antivirus and Antispyware Protection ' , like below
- After that, click ' File System Auto-Protect ' tab and then click ' Centralized Exceptions '. And then uncheck the box ' Enable File System Auto-Protect '.
- After all done, please install IMonitor software with admin right.
- When done install, open ' Centralized Exceptions ' again and put below folder and files into the list of ' Security Risk Exception ' and TruScan Proactive Threat Scan Exception, like below.
- ' C:\Program Files\EAM Standard\* ' for EAM Standard Edition on the server
- ' C:\Program Files\EAM Professional\* ' for EAM Professional Edition on the server
- ' C:\Windows\System32\drivers\imonagent\* ' for EAM Client on the client pc
- ' C:\Windows\System32\drivers\imon\* ' for IMonitor Power Keylogger 4.5 on the pc
- At last, please re-enable ' Enable File System Auto-Protect '.
Note. this screenshot is taken EAM Professional as example, if you are using EAM Standard or IMonitor Power Keylogger, please go to C:\Program Files\EAM Standard\ or C:\Windows\System32\drivers\imon\.
