Firewall

What ports and protocols dose iMonitor EAM use?

You have to enable port range 25790 - 25830, TCP on server computer.

Which applications belong to iMonitor?

EAM server:  eamserver.exe,  IMonLogCmd.exe, eamrdpsrv.exe, eamlogrec.exe

EAM Console:  IMonitorMng.exe, eamrdp.exe, eamlive.exe

EAM Agent:  mssys.exe, mdua.exe, mstme.exe, mskes.exe

Please add above files to Firewall's exclusion list.